In accordance with the provisions of the legislation in force on the protection of personal data, we inform you that your data will be integrated into the processing system belonging to Mediakod whose registered office is located at Résidence Grande Barre 22/3 - 7522 Lamain - Belgium
A “cookie” is a small information file sent to the User’s browser and saved within the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User's domain name, the User's Internet access provider, the User's operating system, as well as the date and time of access. Cookies do not in any way risk damaging the User's terminal.
Waaaw Studio is likely to process the User's information concerning his visit to the Site, such as the pages consulted, the searches carried out. This information allows Waaaw Studio to improve the content of the Site, the User's navigation.
Cookies facilitating navigation and/or the provision of the services offered by the Site, the User can configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender. The User can also configure his browser software so that the acceptance or refusal of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. The owner of the site informs the User that, in this case, it is possible that the functionalities of his navigation software are not all available.
If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those which are registered there, the User is informed that his navigation and his experience on the Site may be limited. This could also be the case when Waaaw Studio or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet.
If applicable, Waaaw Studio declines all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by Waaaw Studio, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for Waaaw Studio to register or consult the Cookies necessary for their operation as a result of the User's choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the help menu of the browser, which will allow you to know how the User can modify his wishes in terms of Cookies.
At any time, the User can choose to express and modify his wishes in terms of Cookies. Waaaw Studio may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Waaaw Studio Site or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the Waaaw Studio mobile application, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the Waaaw Studio Website or mobile application. At any time, the User may nevertheless withdraw their consent to Waaaw Studio depositing this type of cookie.
Tags and pixels
Waaaw Studio may occasionally employ web beacons (also known as "tags", or action tags, one-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a specialist web beacon partner. web analytics that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.
This technology allows Waaaw Studio to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may collect information about visitors to the Site and other websites using these tags, compile reports on Site activity for Waaaw Studio, and provide other services relating to the use of it and the Internet.
Unless you decide to disable cookies, you agree that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options available to you, knowing that this may reduce or prevent access to all or part of the Services offered by the site.
Within the meaning of Article 4.7 of the GDPR, Mediakod is responsible for the processing of personal data collected on the Waaaw Studio website. This document determines the purposes and means of the processing(s) carried out.
Why do we collect personal data?
Waaaw Studio collects data for several purposes explained below: the analysis of website consultation behavior, the performance of sales operations, after-sales service and commercial canvassing. Some data is collected automatically. You are then scrupulously informed in advance. Other collections are imposed by law and/or regulations (for example for the establishment of invoices), others finally are of strategic and commercial importance and require the prior collection of your consent. Waaaw Studio takes care in each case to respect the regulations whose requirement varies from simple information to the prior collection of your agreement.
Data collected through cookies
In accordance with the legislative and regulatory provisions in force, we automatically collect certain information when you browse our site. This data is as follows:
- device and browser used
- IP address
- the date and time of your navigation
- your browsing history
In order for this collection of data to be authorized by the regulations, we provide you with the mechanism to object by updating your contact preferences in the “my account” section of our website or by contacting customer service. This possibility can be used on all browsers, and all types of terminals (including smartphones and tablets). Contact us through this link if you find any difficulty in using this mechanism.
In accordance with the regulations, we also inform you that:
- The data collected is not cross-checked with other processing (customer files or statistics of visits to other sites, for example);
- The data collected in this way only gives rise to the production of anonymous statistics;
- We do not track your browsing on other websites;
- The IP address collected does not provide a more precise geolocation than the scale of a city;
- This data is not kept beyond 13 months from your first visit;
- Raw traffic data associating an identifier should also not be kept for more than 13 months.
Any collection of data going beyond those aimed at supplying these statistics gives rise to the collection of your prior consent if it is not assisted on another legal basis.
Data collected when you contact customer service
You are likely to send us personal data when you contact customer service, so that we can process your requests. Again, the legal basis is Article 6.1.b of the GDPR. The legal basis for this collection and processing is based on Article 6.1.b of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data. personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or "GDPR") .
In accordance with the regulations in force, Waaaw Studio informs you that the data will be kept for the period strictly necessary for their processing, in accordance with the regulations in force locally. For example, in accordance with Belgian law, we are obliged to keep payment and billing information for a period of 10 years.
Waaaw Studio informs that it will process the data in a legal, loyal, transparent, adequate, relevant, limited, precise and updated manner. This is why Waaaw Studio undertakes to take all reasonable measures to ensure that these are deleted or rectified without delay when they are inaccurate. A member of the Waaaw Studio team may contact you by telephone to ensure the compliance of the information provided. Waaaw Studio will process your data in order to fulfill its contractual obligations for printing your order and managing your customer account. Without this data, we may not be able to invoice the services ordered.
Waaaw Studio will also process your information to send you promotional offers and product information if you have provided consent to do so. You may withdraw your consent to receive marketing and product information at any time by updating your contact preferences in the “my account” section of our website or by contacting customer service.
In accordance with Articles 15 to 22 GDPR, regarding the data we hold about you, you have the following rights:
- right of access (article 15 of the GDPR)
- right of rectification (Article 16 GDPR)
- right to erasure (Article 17 GDPR)
- right to restriction of processing (Article 18 GDPR)
- right to data notification: rectification, erasure, limitation (Article 19 GDPR)
- right to data portability (Article 20 GDPR)
- right to object (Article 21 GDPR)
- right not to be profiled (article 22 of the GDPR)
You can exercise these rights by sending your request to the email address firstname.lastname@example.org Any request to exercise a right must be accompanied by a copy of valid proof of identity to allow us to ensure that the request made comes from the legitimate holder of the data concerned. You can also contact the competent supervisory authority in Belgium to submit the complaint you deem appropriate.
Waaaw Studio informs that it can transfer the data when necessary; for example to subcontractors such as carriers (BPost, DPD, UPS, etc.) or contact segmentation tools (Mailchimp, SendinBlue, Airtable, Google Sheets, etc.).
Data retention period
The retention periods for your data vary according to the state of the law and when the constraints are less, according to the legal recommendations in force and our needs. For example, we must legally keep invoices for a period of 10 years. Billing data is therefore kept for 10 years.